Medtronic Phone Numbers and Emails

Toll-Free Number:

  • (800) 633-8766
    Toll-free
Send Message

Customer Service:

  • (877) 526-7890
    CARDIOVASCULAR
  • (800) 929-4043
    CareLink Network
  • (800) 646-4633 ext 1
    DIABETES
  • (800) 874-5797 ext 7
    HEARING THERAPY
  • (800) 551-5544 ext 41835
    Heart Device
  • (202) 203-0944
    LUNG HEALTH
  • (888) 243-8881
    MEDTRONIC CARE MANAGEMENT SERVICES
  • (617) 899-7091
    NERVE MONITORING
  • (800) 510-6735
    NEUROSTIMULATION AND DRUG PUMP
  • (901) 399-2098
    ROBOTIC SURGERY
  • (763) 505-0159
    SPINAL CORD STIMULATION
  • (800) 933-2635
    SPINE AND BIOLOGICS
  • (763) 526-6248
    SPINE NAVIGATION, ROBOTICS, SURGICAL SYNERGY
  • (763) 526-2494
    THORACIC AORTIC STENT GRAFTS
  • (763) 514-0084
    VENOUS DISEASE
  • (303) 305-2701
    VIDEO LARYNGOSCOPY
  • (763) 514-4000
    Worldwide

Investors/ Franchasing:

  • (763) 505-2692
    INVESTOR RELATIONS
  • (888) 648-8154
    STOCK TRANSFER AGENT

Medtronic Emails:

Customer Service
CARDIAC PATIENT MANAGEMENT, HEARING THERAPY, HEART FAILURE DEVICES, NERVE MONITORING, ROBOTIC SURGERY, SPINAL CORD STIMULATION, THORACIC AORTIC STENT GRAFTS, VENOUS DISEASE, VIDEO LARYNGOSCOPY
Investors/ Franchising
donna.m.marquard@medtronic.com
SPINE NAVIGATION, ROBOTICS, SURGICAL SYNERGY
kyra.k.nead@medtronic.com
SPINE NAVIGATION, ROBOTICS, SURGICAL SYNERGY
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How to Contact Medtronic Customer Service?

Most Popular Number:

(800) 633-8766
Toll-free
Total calls: 292 Issues resolved: 20 Last call: Mar 26, 2024

Does Medtronic Have 24-hour Customer Service?

If you ever find yourself stuck with a question, Medtronic customer service hours are widespread around the clock to help you find the right solution. Irrespective of the time, the customer service is only a call away. The Medtronic 24-hour helpline is 1-800-633-8766 if you call from within the United States. If you are calling from outside the US, the number is +1-763-514-4000. The support team is ready to offer you medical solutions, technologies, and mechanical tools. There is an alternative to complete the form and write an email to the service team.

What Is the Medtronic Corporate Office Address?

Medtronic's corporate office is 710 Medtronic Parkway, Minneapolis, Minnesota 55432-5604, United States. This strategic corporate location serves as the central nerve center for the company's extensive operations and corporate functions. The address is to contact the Medtronic customer service team for any business-related inquiries and collaborations. Another corporate office location is 20 Lower Hatch Street, Dublin 2, Ireland. Depending on your country, head to one of the offices above.

Can I Email Medtronic Customer Support?

Medtronic support can be contacted via email address as well. While the response may not be prompt, you will hear from the respective department in two to three business days. If you need technical support for concerns related to equipment services, the email address is rs.hqtsweb@medtronic.com. Following Medtronic's email address to contact the Airway Management team is to write to RS.ServiceExperience@medtronic.com. For gastrointestinal & hepatology, the email address is DL.GI-USDL-USTechSupport@medtronic.com.

What Is the Medtronic Phone Number?

The most convenient way to speak to the Medtronic customer service team is by dialing one of the published numbers. The company's toll-free number is available round the clock at 1-800-633-8766. The phone numbers for cardiovascular and CareLink Network queries are 1-877-526-7890 and 1-800-929-4043, respectively. Other dedicated numbers include diabetes-related concerns, hearing therapy, heart devices, and lung health. You can find the respective numbers on the company's official website. If you are looking forward to talking to Medtronic care management services, Medtronic's phone number is 1-888-243-8881.

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Contact Information

Medtronic Website:

Medtronic Help Center:

Corporate Office Address:

Medtronic plc
710 Medtronic Parkway
Minneapolis , Minnesota 55432-5604
United States

Other Info (opening hours):

Other Location:

Medtronic Principal Executive Office

20 Lower Hatch Street

Dublin 2, Ireland

More contact details

Medtronic Rating Based on 265 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Reliability
Price Affordability

Rating stats

Rating trend

How Good is Medtronic's Customer Service?

Paisley Rhl
Paisley Rhl
Feels Disappointed | Apr 02, 2023

They are not there 24/7. Sad

Read full quote
Shireen Vci
Shireen Vci
Feels Satisfied | Jan 14, 2023

Excellent

Read full quote
Dee G Kdx
Dee G Kdx
Feels Satisfied | Nov 08, 2022

They resolved issue in reasonable time

Read full quote

Summary of Medtronic Customer Service Calls

415 TOTAL
CALLS
02:45 AVG CALL
DURATION
18% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Medtronic?

Product/ Service Question:

  • “Pump broke”
  • “Our device connection lost”
  • “Stimulator will not connect”

Request for Information Question:

  • “To Check if monitor is working”
  • “Can I use red light therapy”
  • “I am having an MRI and have a pain pump. Hospital is requiring a rep at the hospital to check pump after mri. How do I contact someone?”

Return/ Replace Question:

  • “Replacement battery top”
  • “Replacement sensors”
  • “Returning you call”

Payments and Charges Question:

  • “Not getting billing voucher for life long garantee which was taken 50,000 more from Month of October”
  • “Billing help”
  • “Payments and supplies”

Cards Question:

  • “Need a new card”
  • “I'd card replacement”
  • “Need an id card for a implanted model # 8835”

Shipping and Delivery Question:

  • “Unknown shipment”
  • “Asked for something to not be shipped and you did anyway”
  • “Have not received my device. Ordered in Ict”

Employment Question:

  • “Interest in job”
  • “Need w2 forms”

Staff Question:

  • “Poor service”
  • “Customer service”

Activation/ Cancellation Question:

  • “Order was cancelled”

Website/ Application Question:

  • “App”

Account Question:

  • “Cara link username and password”

Other Question:

  • “Very short battery life”
  • “Guardian 4”
  • “Order supplies”

About

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Summary

Medtronic is a healthcare company offering advanced medical solutions and technologies. With its humble beginnings dating back in late 40s, Medtronic started its history as a small shop offering repairs of medical equipment. The company was an idea of Earl Bakken and Palmer Hermundslie. The breakthrough of Medtronic happened when the company came up with wearable cardiac pacemaker working with the power of battery that became instrumental to many of company’s treatment techniques. Nowadays, Medtronic is proud to contribute to people’s lives by offering revolutionary products including biologic and drug delivery devices as well as plantable mechanical tools.

Medtronic reviews and complaints

Medtronic is ranked 170 out of 965 in Medical Supplies and Equipment category

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