filters
state:
Show
city:
Show
product:
Show
I am a Type 1 Insulin Dependent Diabetic. In July 2017 my Endocrinologist spoke to me about getting a New 670G Insulin pump along with the Continuous Glucose Monitor (CGM) system for the 670G Insulin pump to try and bring some consistency in managing my blood sugar...
Read more
Anonymous
AndyP.frmIndy500

OMG!!! My fiance is currently going through a very similar situation with the exact same incompetence, lies, callousness, billing, and the list just goes on and on as I am sur...

1.0
I liked
  • There are only two people that are helpful
  • Two people on the staff
I didn't like
  • Overcharge on diabetic supplies
  • Propreitary infusion sets
  • Rest are totaly incompetent
#1183784
Reply to reviews
THE MEDTRONICS IMPLANT HAS CAUSED ME CONTINUES PAIN AND BURNING IN IMPLANT AREA, SINCE LAST OCTOBER 2016 Has anyone in California experienced any similarities to my situation? I have told my primary doctor about what I have been going through, she asked me if I...
Read more
Anonymous
Joyce

I have had my implant for 4 years this October. It worked good for about a year and then I fell down a flight of stairs on my behind and every since then it has not worked for...

Anonymous
Mary Roberts

Your product is not worth 2 cents. I got mine 12/31/2015. It doesn't work for bowel control at all. I still have a lot of pain where device is implanted. And my back hurts all...

1.0
I didn't like
  • None of the pain medications remove pain and discomfort
  • How no one would listen to my complaint at all
  • There is a burning sensation at the implant site constantly
#1040289
Reply to reviews
I have been a Medtronic/MiniMed insulin pump user for over 20 years now and didn't have any issues until about three years ago. That was the first time I had an issue with not receiving my supplies so I called and after being told what I did wrong (yes, me even though...
Read more
Anonymous
Disgusted

I am now having to deal with Medtronic because Animas sold out to them...I NEVER had ANY trouble getting supplies with Animas...they were caring, courteous and so professional...

2.2
I didn't like
  • Lack of customer support
  • Process after sales
  • Too many faulty supplies and no replacement
#1289664
Reply to reviews
I was with Medtronic for just over 10 years. After they were paid in full by my insurance, they dropped me like a hot potato! They only care for profit and not at all of their paid for products or customers who use them. The front support is friendly, but they are...
Read more
1.2
I didn't like
  • Issues with medtronic following own rules and regulation
  • Lack of customer support
  • Too many faulty supplies and no replacement
#1261015
Reply to reviews
The voice mail tape prompt and customer service are horrible, it is enough to make me stop using their insulin pump. Run do not walk from this product - you could die before getting a voice on the phone and once you do, the amount of repetitive information one must...
Read more
2.0
#1300769
Reply to reviews
I have been a user of Medtronic insulin pumps and sensors for several years, and am very familiar with their ordering process. I have experienced numerous delayed shipping issues with this company, which most recently in June 2018, caused me to have to move to insulin...
Read more
Anonymous
April Arndt

Medtronic company is bad they lied to me 2 different times about my copay then called to get a return label and still waiting for it to return all my supplys and I just got my...

2.6
I didn't like
  • Inconsistent shipping impact personal health
#1285552
Reply to reviews
I agreed to purchase the 670 insulin pump with the cgm as I had met my insurance deductible for 2017 and it was time for a replacement. Medtronic Rep rushed the pump to me in less than a week but without the cgm. The cgm was a big selling point for making the purchase!...
Read more
#1237402
Reply to reviews
I've been an RN for a long time, and am a Type I diabetic. After switching directly to Medtronic from a different supplier for Medtronic supplies due to change of insurance, I've had nothing but problems. My Doctor sent orders in for supplies, but they never came. I...
Read more
1.0
I liked
  • Pump itself is of decent quality
I didn't like
  • Company horrible at billing and getting supplies to patients
#1188617
Reply to reviews
In March I went to reorder and found that Animas was taken over by Medtronic. Called them was told to I need a form filled out to order. I asked them to send it to me never received it. Called them again and told they needed the release form and after problems finally...
Read more
#1294280
Reply to reviews

Contact Medtronic

Mailing Address:
Medtronic World Headquarters
710 Medtronic Parkway
Minneapolis , Minnesota 55432-5604
United States
Phone:
(800) 633-8766
More
Spoke with a rep on Friday June 15 about an order, the phone conversation ended with what I thought all was in order. My order was to be delivered the following Tuesday or Wednesday. No tracking number on Monday from UPS, found out order not shipped yet, need a...
Read more
Anonymous
Pissed Momma

Exact same thing here....Ordered supplies for my daughter on 6/21...no confirmation so 6/27 I call and I'm told there was an issue with test strips no longer being supplied to...

2.9
#1282830
Reply to reviews